Rindee
Outbound calling

Win back the customers who stopped coming.

Rindee's AI agent calls them from your number and writes down who wants to come back.

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See how it works
Calling—0:00
on holdreceptionRindeeplaces the callRingingPhone menuVoicemailSomeone answersPresses a keyLeaves a messageRight person?The offerNo answer→ Recalled, if turned onVoicemail→ Recalled, if turned onWrong personHung upNot interestedCallback requested→ Called back, if turned onInterested→ Put through to your team
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Call log0 calls

The first call is on its way.

One call, for any kind of business.

Pick yours to see who gets called and how a call might go.

Who gets called

Past customers, 6 months quiet

Last purchase (your date field) · older than 180 days

Hi Ari, it's Kate from Garden & Co. It's been a while since we've seen you. Can I tell you about our spring range?

Sure, what's new?

I'll put you through to the shop. They can tell you what's in.

InterestedExample call · Garden & Co.

Three steps, then it runs on its own.

  1. 1

    Choose who to call

    For example, everyone whose last visit or purchase was more than 90 days ago. Add tags or your own fields if you need to.

  2. 2

    Once, or every day

    Call everyone on the list now. Or keep calling people as they reach 90 days, without rebuilding the list.

  3. 3

    It calls inside your hours

    From your numbers, in each customer's own time zone, at a steady pace. Pause or stop any time.

The agent can be the one that already answers your phone. Prefer to type? Ask the assistant in the app to set the campaign up with you, one step at a time.

It only calls people who know you.

Built into every campaign. Nothing to switch on.

  • Your own customer list

    Bought or rented lists can't be used.

  • Consent on every contact

    Reminders reach people who gave you their number. Offers reach only people who agreed in writing.

  • "Please stop calling" is heard

    That person is marked as opted out after the call and never called again.

  • Your calling hours

    Monday to Friday, 8am to 6pm unless you change it. A callback goes out at the time the customer asked for, between 8am and 8pm their time. If they didn't say when, it's the next weekday at 9am.

  • Called again only if you choose

    Each contact is called once per campaign. Turn on callbacks to call back at the time a customer asked for. Turn on recalls to try again after no answer, voicemail or a callback request.

Every call ends with an answer you can act on.

  • Talk to them

    They want to come back, or asked to hear more.

    Interested

  • Call them back

    Busy right now. With callbacks on, they're called back at the time they asked for. With recalls on, they're called again after the wait you set.

    Callback requested

  • Not reached

    A phone menu, a hold queue or a voicemail. With recalls on, they're called again.

    No answerVoicemail

  • Nothing more to do

    These are never recalled. Anyone who asks not to be called is opted out.

    Not interestedWrong personHung up

Summary, transcript, recording

Read or listen to any call afterwards.

Put through to your team

A customer who wants to talk now can be transferred to a number you choose.

Totals for each campaign

How many calls ended each way, what they cost, and how long they took.

Pricing

Pick a plan, or just pay as you go.

Start free with $5 in demo credits and try everything. By default you pay a small platform fee plus AI usage at cost, from your prepaid balance. Add a plan for more locations, more seats and a predictable monthly bill — no contracts, cancel anytime.

Billed every 30 days in USD, cancel anytime

StarterFirst month$17.50then $35 a month
Minutes
350 included
Locations
1
Seats
5
Outbound calls at a time
2
Outbound calls per hour
100
API keys & webhooks
Not included
Listings
Not included
Connected apps (ChatGPT, Claude)
Not included
Most popularBusinessFirst month$45then $90 a month
Minutes
900 included
Locations
3
Seats
10
Outbound calls at a time
4
Outbound calls per hour
200
API keys & webhooks
Included
Listings
Included
Connected apps (ChatGPT, Claude)
Included
ScaleFirst month$110then $220 a month
Minutes
2,200 included
Locations
Unlimited
Seats
Unlimited
Outbound calls at a time
8
Outbound calls per hour
400
API keys & webhooks
Included
Listings
Included
Connected apps (ChatGPT, Claude)
Included
Default · no plan needed

Pay as you go

  • Small platform fee + AI usage at cost
  • Paid from your prepaid balance as you go
  • $5 in demo credits to start — no card required
  • Top up anytime by card or stablecoin. No auto-charge unless you turn it on
One call0:00
$0.00Wants to come back

Every calling and booking feature, on every plan.

Calls
Incoming calls are never capped. Outgoing calls run at the pace shown on each plan: 1 at a time and 50 an hour on pay as you go.
Included
Answering calls, outbound campaigns, appointments, reminders, agents, voices, call recordings and transcripts, on every plan.
Campaigns
Outbound campaigns open up after your first top-up. Demo credits cover test calls to your own number.
Minutes
Deducted by actual call time, counted to the second. Run out and extra minutes bill at the pay-as-you-go rate, so calls never stop. No rollover.
Billing
No card on file, and no auto-charge unless you turn it on. Cancel anytime — your minutes stay usable until the period ends.
API
API keys, webhooks, listings and connected apps (ChatGPT, Claude) are available on Business and Scale.
Switching
Upgrades apply right away: you pay the prorated difference and get the same share of the extra minutes, with the full monthly allowance from your next renewal. Downgrades take effect at the end of your period — if you're above the smaller plan's locations or seats, remove what you no longer need first.
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Questions

Before you start

What kind of businesses use this?
Any business with a customer list and customers who come back on a rhythm: shops, salons, gyms, car and home services, clinics, vets, tutors, trades.
What's the difference between calling once and every day?
A one-off (bulk) campaign takes everyone who matches today and calls them in batches you add. An ongoing (drip) campaign does the same, then keeps calling people as they start to match, until you pause it.
Can the agent offer a discount?
Yes, in a promotional campaign. Those calls only reach people who agreed in writing to promotional calls. A reminder that a visit is due is a service call and reaches anyone who gave you their number.
What happens with voicemail?
On Studio agents, the Voicemail setting decides: keep talking (the default), hang up, or leave a message you write and then end the call.
Does it try again if nobody answers?
Only if you turn on recalls. A campaign can call a contact again after no answer, a busy line, voicemail or a callback request, up to 5 times, with a wait you set before each. Someone who said no or was the wrong person isn't recalled, and anyone who asked not to be called is never called again.
Can it call back when the customer asks?
Yes, with callbacks turned on. When a customer asks to be called back, or says when the right person is in, the agent calls back at that time: an exact time is kept, a time range gets a time inside it, a day with no time gets 9am, and no day at all gets the next weekday at 9am. Callbacks go out between 8am and 8pm in the customer's own time, up to 14 days ahead. An unanswered callback is tried again 30 minutes later, up to three tries in all.
Can I use my own number?
Yes. Connect your own phone carrier, or use a number from Rindee, which needs a plan.
What does it cost?
A small fee per minute plus AI usage at cost, paid from a prepaid balance or plan minutes. Campaigns need a first top-up.

Still have a question? Talk to us directly.

Some of your customers stopped coming. Call them.

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