AI receptionist for law firms

An AI legal receptionist that books while you work.

An AI answering service for your firm's phone. It answers new enquiries day and night, books consultations and puts calls through to your team.

What it does
How it sounds
How it picks up

Hi, thanks for calling Harbour Street Legal! How can I help you today? I can book an appointment or answer a question.

A caller asks

“I need to talk to someone about a lease dispute.”

It answers

I can help with that. I can book you an initial consultation with Ms. Walker, Tuesday at 10:00 or Wednesday at 2:00.

Change what it does and watch the answer change. Example lines.

On a call

What it can do while the caller is on the line.

Books, moves and cancels

It checks your free times and puts the booking straight on your calendar.

How booking works →

Puts callers through

To the numbers you list, warm or cold. If nobody answers in about 30 seconds, it comes back to the caller.

About transfers →

Texts the details

One text per call, with the booking or a link, once you switch texting on.

Answers several callers at once

No busy tone. Incoming calls aren't limited on any plan.

Works differently after hours

A rule on your number can hand evening calls to another agent, for example one that takes messages.

After every call

Daniel OrtizThu 7:38 pm · 2m 40s
Positive
SummaryNew enquiry about a commercial lease dispute with a landlord. Booked an initial consultation, Tuesday 10:00 with Ms. Walker.
Booked
Tue 10:00Initial consultation · Ms. Walker
  • RecordingListen back, or download it.
  • TranscriptTap a line to hear that moment.
  • Summary and outcomeWhat the caller wanted and how it ended.
  • Anything it bookedAlready on your calendar.

Then add what it should know

Write it the way you'd brief a new starter. It works from these notes on every call.

Notes for the phone
No legal advice. Offer a consultation.Ask what the matter is about.Don't take documents over the phone.Existing clients: put through to the team.
  • Your services, staff and locationsA booking agent already knows them from your calendar.
  • PricesIt only quotes the ones you write down.
  • ChangesEdit the notes any time. The next call uses them.

Try it yourself

Talk to our AI receptionist now, no signup. Once you sign up, you call your own the same way, before any number is connected.

Then give it a phone number

A number from us

We set it up for you. It needs a plan, and has a monthly fee plus a small charge per minute.

The number you have

If it's with Telnyx, Twilio or another internet phone provider, connect it. It stays with your provider; nothing is moved.

Pricing

Pick a plan, or just pay as you go.

Start free with $5 in demo credits and try everything. By default you pay a small platform fee plus AI usage at cost, from your prepaid balance. Add a plan for more locations, more seats and a predictable monthly bill — no contracts, cancel anytime.

Billed every 30 days in USD, cancel anytime

StarterFirst month$17.50then $35 a month
Minutes
350 included
Locations
1
Seats
5
Outbound calls at a time
2
Outbound calls per hour
100
API keys & webhooks
Not included
Listings
Not included
Connected apps (ChatGPT, Claude)
Not included
Most popularBusinessFirst month$45then $90 a month
Minutes
900 included
Locations
3
Seats
10
Outbound calls at a time
4
Outbound calls per hour
200
API keys & webhooks
Included
Listings
Included
Connected apps (ChatGPT, Claude)
Included
ScaleFirst month$110then $220 a month
Minutes
2,200 included
Locations
Unlimited
Seats
Unlimited
Outbound calls at a time
8
Outbound calls per hour
400
API keys & webhooks
Included
Listings
Included
Connected apps (ChatGPT, Claude)
Included
Default · no plan needed

Pay as you go

  • Small platform fee + AI usage at cost
  • Paid from your prepaid balance as you go
  • $5 in demo credits to start — no card required
  • Top up anytime by card or stablecoin. No auto-charge unless you turn it on
One call0:00
$0.00Appointment booked

Every calling and booking feature, on every plan.

Calls
Incoming calls are never capped. Outgoing calls run at the pace shown on each plan: 1 at a time and 50 an hour on pay as you go.
Included
Answering calls, outbound campaigns, appointments, reminders, agents, voices, call recordings and transcripts, on every plan.
Campaigns
Outbound campaigns open up after your first top-up. Demo credits cover test calls to your own number.
Minutes
Deducted by actual call time, counted to the second. Run out and extra minutes bill at the pay-as-you-go rate, so calls never stop. No rollover.
Billing
No card on file, and no auto-charge unless you turn it on. Cancel anytime — your minutes stay usable until the period ends.
API
API keys, webhooks, listings and connected apps (ChatGPT, Claude) are available on Business and Scale.
Switching
Upgrades apply right away: you pay the prorated difference and get the same share of the extra minutes, with the full monthly allowance from your next renewal. Downgrades take effect at the end of your period — if you're above the smaller plan's locations or seats, remove what you no longer need first.
Questions

Before you start

Will it give legal advice?
Write in its notes that it shouldn't, and to offer a consultation instead. It works from what you've written there.
Can it tell me what a new enquiry is about?
Yes. It can ask what the matter is about, and that goes into the call summary, so you see it before the consultation.
Can I keep my phone number?
Yes, if it's with Telnyx, Twilio or another internet phone (SIP) provider. You connect it and it stays with that provider; nothing is moved. Otherwise we can give you a number, which needs a plan.
Can I choose the voice?
Yes. There's a choice of voices, and you can hear each one on a test call before your number goes live.
Does it speak other languages?
It can reply in the caller's language. Which languages it speaks depends on the voice you choose.
Does it take voicemail?
There's no voicemail box. It answers the call instead, and every call gets a transcript and a summary.
Can it take payments?
No. It only quotes prices you've written into its notes.
How am I billed?
A small platform fee per minute plus AI usage at cost, from a prepaid balance. New accounts get $5 of credit, and plans are optional.

Still have a question? Talk to us directly.

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